In order to maintain a longer term of competitive advantages, a fortune 500 company changes their strategy from product selling concept to total solutions provider.
During the transition, the key performances indicator and measurement system has been drastically changes which impacted the first line sales remuneration and commission scheme. This has made the sales team upset and repel.
After a series of training and coaching, participants quickly accepted and adapted to the changes within 6 months and acquired new techniques and ways to exploit own strengths to the fullest in the new strategic plan.